Returns & Exchanges
At tennis-point, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused products in their original packaging. Whether it's a racket that doesn't feel right or apparel that doesn't fit, we've made the exchange process simple and efficient.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and rackets have not been used or restrung.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing